Customer Service

Accountability is a word not often used in today’s manufacturing environment, yet it’s taken very seriously at EPIC. We take pride in our ability to responsibly manage our clients’ projects from start-to-finish and beyond. A mutual investment in Front-End Engineering ensures that the proper steps are taken during project scope development, allowing EPIC to take the burdens of project management off of our clients. The result is a seamlessly successful project outcome, truly unique to EPIC Systems.

Each EPIC system is inspected with a variety of quality control checks before it is shipped to our clients. Our fabrications are cross-checked with our engineering plans and customer’s specifications and put through a comprehensive testing runoff. Our user manuals are easy to understand and includes operation training.

Excellent service continues after delivery by experienced technicians who provide phone and e-mail assistance for questions ranging from simple maintenance to complex technical issues. We pride ourselves in responding to customer questions with information and solutions in a timely and professional manner.

Contact an EPIC support technician for more information:

Support Number:
(314) 845-0077

Email:
[email protected]